Local Services

When someone dies, there are a number of decisions and arrangements to be made. The Bereavement service is here to support you during this difficult time.

Child and Adolescent Mental Health Services (CAMHS) are an NHS service that aims to help young people up to the age of 18 who are finding it hard to manage their emotional and psychological health, and who are suffering with acute, chronic and severe mental health problems.

CAMHS have community teams of staff across the Hampshire area that have expertise in working with children/young people with complex mental health difficulties and their families/carers. This includes children in care, young people involved with the criminal justice system, children with learning disabilities and those with eating disorders. There is likely to be a clinic near you.

Citizens Advice Hampshire is a charity supporting the independent Citizens Advice Charities in Hampshire, Portsmouth, Southampton and the Isle of Wight.

• They identify and develop options for new and improved services and manage those that operate countywide.
• They support Hampshire’s individual Citizens Advice Charities by facilitating knowledge and skills sharing and by providing training.
• They provide a single point of contact for funders, partners and policy makers, and enable collaboration with other charities and organisations

Please click on the appropriate link above for your area. You will then be directed to your local office website

PARAGON (formerly You First) are a specialist team working together empowering change for individuals, families, and our communities. PARAGON is part of The YOU Trust and is their domestic abuse, sexual violence and stalking team.

Hampshire team

They are a local team who support people in the Hampshire community to stay safe in their own homes. They are funded and commissioned by local and national government

Children and adolescent mental health services (CAMHS) are made up of specialist teams offering assessment and treatment to children and young people up to age 18 who have emotional, behavioural or mental health problems.

In the Eating Disorders Service they work with children, young people and their families to treat eating disorders. They look at physical health as well as mental health and working with you they will put together a treatment plan to help you get back on track.

Children’s Centres provide a range of services for families with children aged 0-5.

Hampshire's Childrens Centres also host our Family Support Service who provide a joined up service for families with children up to 19. The service is also offered to young people with learning difficulties or disability up to the age of 25 years.

East Hampshire

Foodbanks are open across the district for those who need them. Please find a list here of both food banks and other forms of community food support, where they operate and details of how to contact them.

Havant

Food banks are open across the borough for those who need them. Please find a list here of both food banks and other forms of community food support, where they operate and details of how to contact them.

Basingstoke

Click here to find food bank locations in Basingstoke.

Winchester

Winchester Basics Bank provides emergency food and clothing and is available for all people in the city and surrounding area.
In addition, during the holiday periods, we supply food to families with children who normally get free school meals and we support other local food charities targeted at low income households.

Community pantries

There are now 19 community pantries that have been set up across Hampshire providing access to discounted food. In addition, there are 8 locations across the New Forest that are being served by a mobile larder operated by Fareshare. Community pantries provide groceries at a lower cost than supermarkets or shops, offering a range of fresh, frozen and general foods which will change on a weekly basis.

The service is commissioned to support families, parents and carers of children aged from 0-19 years old and to deliver the Healthy Child Programme across Hampshire.

Health visitors are all nurses or midwives who have completed additional training in public health, which includes child development. Health visitors lead the delivery of the Healthy Child Programme.

You will have regular contact with your health visiting team from your baby’s birth to your child reaching 2 years old including all the important milestones along the way.

Click here to find your local health visiting service.

Click on the below link to find out more obout Libraries in Hampshire.

Hampshire EMTAS can:

• provide detailed guidance on asylum seeker/refugee issues including admission to schools/colleges, teaching and learning, pastoral advice, resources, useful contacts
• provide a bilingual assistant to translate or interpret
• conduct an initial assessment, including writing a Profile detailing the pupil's previous education and current achievement levels to enable early and correct placement
• provide advice on appropriate teaching strategies
• provide advice on the best course of action regarding GCSE choices/other courses when admitting pupils into Year 10 or Year 11
• provide in-class support for the child/young person
• provide training for school staff
• loan the school resources such as bilingual dictionaries, bilingual storybooks for primary aged children and ICT resources such as Talking Pens

More information

Boloh, Barnardo's Helpline

Are you an adult asylum seeker or a Black, Asian or Minority Ethnic parent or carer?

Would you like support with looking after a child with respiratory infection or are you waiting on a decision about your asylum claim?

If so, Boloh is here to provide you with high quality advice, information and emotional and therapeutic support.

Boloh Helpline offers advice, signposting, emotional support and free therapy to adult asylum seekers UK Wide.

Find out more about the support they can offer.

Hampshire Specialist Parenting Support Service

Provides evidenced based parenting programmes for parents and carers who have children aged 5-17 who:

1. Have a diagnosed Autistic Spectrum Condition (ASC)
2. Have a diagnosis of Attention Deficit Hyperactivity Disorder (ADHD)
3. Are experiencing mild-moderate conduct disorder
4. Have behaviour that challenges
5. Are teenagers displaying anti-social behaviour including child to parent violence

Hampshire Hospitals NHS Foundation Trust is committed to the safeguarding children and supporting families who access their services.

Everything they do is underpinned by two key principles:

• Safeguarding is everybody’s responsibility – for services to be effective each professional and organisation should play their full part
• A child centred approach – for services to be effective they should be based on a clear understanding of the needs and views of the individual children whilst recognising the support parents and carers may require.

All staff are aware of their responsibility in safeguarding children and are able to access safeguarding advice and support 24 hours a day.

The team provides a liaison service between school and home that supports children/young people with a range of developmental disorders and disabilities and also signposts to other services.

Find your local primary school nurse here.

Find your local secondary school nurse here.

For general information on school nurses please use the link below.

SENDIASS stands for Special Educational Needs & Disabilities Information Advice & Support Service.​

Hampshire SENDIASS offer accurates, up to date and impartial resources and information about the law on special educational needs and disability. This covers:

•    Education, health and social care

•    National and local policy

•    The Local Offer

•    Your rights and choices

•    Your opportunities to participate

•    Where you can find help and advice

•    How you can access support

Inclusion provide services that include advice, information, harm reduction interventions, recovery planning in conjunction with a range of pharmacological, psychosocial and structured treatment programs.

Their services have an emphasis on building upon the strengths of individuals and communities and throughout their services they involve peer mentors and volunteers. Within their models they create communities of recovery that support individuals to maintain and move towards abstinence as well as ensuring access to services such as housing, employment and health and wellbeing. Their services involve families in treatment, and provide support to them independently.

Support for family and carers

Support for those aged 25 years and over

Support for under 25s

A young carer is a person under the age of 18 years who provides care for another person. This is most commonly a parent or brother or sister, with an illness or disability, mental health problem or addiction to alcohol or drugs.

If you require help from Hampshire County Council, or if you would like to get in touch to refer a young carer or someone they care for:

Contact Children's Services

Child and Adolescent Mental Health Services (CAMHS) are an NHS service that aims to help young people up to the age of 18 who are finding it hard to manage their emotional and psychological health, and who are suffering with acute, chronic and severe mental health problems.

CAMHS have community teams of staff across the Hampshire area that have expertise in working with children/young people with complex mental health difficulties and their families/carers. This includes children in care, young people involved with the criminal justice system, children with learning disabilities and those with eating disorders. There is likely to be a clinic near you.

Citizens Advice Hampshire is a charity supporting the independent Citizens Advice Charities in Hampshire, Portsmouth, Southampton and the Isle of Wight.

• They identify and develop options for new and improved services and manage those that operate countywide.
• They support Hampshire’s individual Citizens Advice Charities by facilitating knowledge and skills sharing and by providing training.
• They provide a single point of contact for funders, partners and policy makers, and enable collaboration with other charities and organisations

Please click on the appropriate link above for your area. You will then be directed to your local office website

PARAGON (formerly You First) are a specialist team working together empowering change for individuals, families, and our communities. PARAGON is part of The YOU Trust and is their domestic abuse, sexual violence and stalking team.

Hampshire team

They are a local team who support people in the Hampshire community to stay safe in their own homes. They are funded and commissioned by local and national government

Children and adolescent mental health services (CAMHS) are made up of specialist teams offering assessment and treatment to children and young people up to age 18 who have emotional, behavioural or mental health problems.

In the Eating Disorders Service they work with children, young people and their families to treat eating disorders. They look at physical health as well as mental health and working with you they will put together a treatment plan to help you get back on track.

Children’s Centres provide a range of services for families with children aged 0-5.

Hampshire's Childrens Centres also host our Family Support Service who provide a joined up service for families with children up to 19. The service is also offered to young people with learning difficulties or disability up to the age of 25 years.

East Hampshire

Foodbanks are open across the district for those who need them. Please find a list here of both food banks and other forms of community food support, where they operate and details of how to contact them.

Havant

Food banks are open across the borough for those who need them. Please find a list here of both food banks and other forms of community food support, where they operate and details of how to contact them.

Basingstoke

Click here to find food bank locations in Basingstoke.

Winchester

Winchester Basics Bank provides emergency food and clothing and is available for all people in the city and surrounding area.
In addition, during the holiday periods, we supply food to families with children who normally get free school meals and we support other local food charities targeted at low income households.

Community pantries

There are now 19 community pantries that have been set up across Hampshire providing access to discounted food. In addition, there are 8 locations across the New Forest that are being served by a mobile larder operated by Fareshare. Community pantries provide groceries at a lower cost than supermarkets or shops, offering a range of fresh, frozen and general foods which will change on a weekly basis.

The service is commissioned to support families, parents and carers of children aged from 0-19 years old and to deliver the Healthy Child Programme across Hampshire.

Health visitors are all nurses or midwives who have completed additional training in public health, which includes child development. Health visitors lead the delivery of the Healthy Child Programme.

You will have regular contact with your health visiting team from your baby’s birth to your child reaching 2 years old including all the important milestones along the way.

Click here to find your local health visiting service.

East Hampshire District Council

The housing service deals with matters relating to housing options and homelessness in the East Hampshire District.

There is a great demand for social housing in the district, and the law dictates that we must give priority housing to those with the greatest need.

Visit the webpage for information.  

Family Information and Services Hub - Hampshire County Council

Visit this webpage to advice on the following:

• Find accommodation
• How your district or borough council can help you
• Council or association rental products
• Temporary accommodation and homelessness
• Support housing

Click on the below link to find your nearest Librray in Hampshire.

‍

Hampshire EMTAS can:

• provide detailed guidance on asylum seeker/refugee issues including admission to schools/colleges, teaching and learning, pastoral advice, resources, useful contacts
• provide a bilingual assistant to translate or interpret
• conduct an initial assessment, including writing a Profile Report detailing the pupil's previous education and current achievement levels to enable early and correct placement
• provide advice on appropriate teaching strategies
• provide advice on the best course of action regarding GCSE choices/other courses when admitting pupils into Year 10 or Year 11
• provide in-class support for the child/young person
• provide training for school staff
• loan the school resources such as bilingual dictionaries, bilingual storybooks for primary aged children and ICT resources such as Talking Pens

More information

Boloh, Barnardo's Helpline

Are you an adult asylum seeker or a Black, Asian or Minority Ethnic parent or carer?

Would you like support with looking after a child with respiratory infection or are you waiting on a decision about your asylum claim?

If so, Boloh is here to provide you with high quality advice, information and emotional and therapeutic support.

Boloh Helpline offers advice, signposting, emotional support and free therapy to adult asylum seekers UK Wide.

Find out more about the support they can offer.

Hampshire Specialist Parenting Support Service

Provides evidenced based parenting programmes for parents and carers who have children aged 5-17 who:

1. Have a diagnosed Autistic Spectrum Condition (ASC)
2. Have a diagnosis of Attention Deficit Hyperactivity Disorder (ADHD)
3. Are experiencing mild-moderate conduct disorder
4. Have behaviour that challenges
5. Are teenagers displaying anti-social behaviour including child to parent violence

Hampshire Hospitals NHS Foundation Trust is committed to the safeguarding children and supporting families who access their services.

Everything they do is underpinned by two key principles:

• Safeguarding is everybody’s responsibility – for services to be effective each professional and organisation should play their full part
• A child centred approach – for services to be effective they should be based on a clear understanding of the needs and views of the individual children whilst recognising the support parents and carers may require.

All staff are aware of their responsibility in safeguarding children and are able to access safeguarding advice and support 24 hours a day.

The team provides a liaison service between school and home that supports children/young people with a range of developmental disorders and disabilities and also signposts to other services.

Find your local primary school nurse here.

Find your local secondary school nurse here.

For general information on school nurses please use the link below.

SENDIASS stands for Special Educational Needs & Disabilities Information Advice & Support Service.​

Hampshire SENDIASS offer accurates, up to date and impartial resources and information about the law on special educational needs and disability. This covers:

•    Education, health and social care

•    National and local policy

•    The Local Offer

•    Your rights and choices

•    Your opportunities to participate

•    Where you can find help and advice

•    How you can access support

Inclusion provide services that include advice, information, harm reduction interventions, recovery planning in conjunction with a range of pharmacological, psychosocial and structured treatment programs.

Their services have an emphasis on building upon the strengths of individuals and communities and throughout their services they involve peer mentors and volunteers. Within their models they create communities of recovery that support individuals to maintain and move towards abstinence as well as ensuring access to services such as housing, employment and health and wellbeing. Their services involve families in treatment, and provide support to them independently.

Support for family and carers

Support for those aged 25 years and over

Support for under 25s

A young carer is a person under the age of 18 years who provides care for another person. This is most commonly a parent or brother or sister, with an illness or disability, mental health problem or addiction to alcohol or drugs.

If you require help from Hampshire County Council, or if you would like to get in touch to refer a young carer or someone they care for:

Contact Children's Services

Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. They offer support, advice and information.

Vist their website to find out more information, use their helpline or chat function.

More information

Citizens Advice Southampton

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.

Visit their website here.

SO:Linked

SO:Linked are working with voluntary, community and social enterprises to support the amazing activities across Southampton. Their navigators are here to help you get support, find activities, get involved in your community and support your wellbeing. Search here local support groups, services and volunteering opportunities.

The role of the Child and Adolescent Mental Health Service (CAMHS) West is to provide a comprehensive specialist mental health service to children and young people aged 5-18 years and who are registered with a Southampton City GP.

They are here to help children and young people who are struggling with their emotional and mental health and whose difficulties are having a significant impact on their ability to participate in daily activities or keep themselves safe.