Everyday life can bring challenges - be it financial pressures, behavioral concerns, or emotional well-being.
This section offers guidance and resources to help you navigate these issues, providing advice and support to manage daily stresses and improve your family's overall well-being.
Children living in a damp home are up to 3 times more likely to have breathing problems. Damp can cause mould to grow on the walls. Mould is a type of fungus. If you have got mould at home, you will probably notice fuzzy black, white or green patches on the walls, ceilings or tiles. It might smell damp and musty.
Mould is more common in homes which need repairs. You might notice it’s more damp and mouldy in bathrooms or kitchens because of condensation from washing and cooking. Condensation happens when water in the air comes into contact with a cold surface e.g. wall or window.
Asthma and Lung UK describe how living in a damp, mouldy home is not good for your child's asthma.
It is best to act quickly to sort out the problem before it gets worse. You need to:
Advice on condensation, damp and mould from the centre for sustainable energy.
Shelter provide advice on damp in rented homes and what to do if it is affecting your families health.
Asthma UK also provide advice about mould and damp.
Home energy saving tips from Groundwork’s Green Doctor energy efficiency experts give tips on setting your storage heater to save money, reducing energy costs from appliances within your home, saving money by adjusting your hot water temperature, using programmers and thermostats to make sure you aren’t wasting heat, draught proofing to save money and keep warm, and installing radiator foil to keep heat in.
UK Gov guidance on understanding and addressing the health risks of damp and mould in the home
A child’s health and education can suffer if they do not have a safe and warm home.
No one wants to live in a damp, mouldy or cold home. You can ask the council for help if your landlord won’t deal with repairs or bad conditions in your home.
Children living in a damp home are up to 3 times more likely to have breathing problems. The most common cause of damp is condensation. Condensation happens when water in the air comes into contact with a cold surface e.g. wall or window.
Sometimes damp/mould happens when a house needs repairs e.g. a leaking pipe. First try to find out what is causing the damp and fix the problem. You may need advice from a damp specialist or a builder.
Tips to reduce damp in your home:
Damp can cause mould to grow on the walls. Mould is a type of fungus. Mould produces spores which your child can breathe in. This may worsen asthma
Tips for treating mould in your home:
Tell your landlord if you have damp especially if it is affecting your child’s health.
Advice on condensation, damp and mould from the centre for sustainable energy.
Shelter provide advice on damp in rented homes and what to do if it is affecting your health.
You may also be able to get a housing assessment from your local council. You can find contact information in the Local Support and Contact Details section below.
Asthma UK also provide advice about mould and damp.
Children living in cold homes are twice as likely to have breathing problems such as asthma.
Some families need to make hard decisions about whether to buy things like food or use that money to heat their home..
Visit our section on keeping your home warm below
See our local area support lists for more information
Problems with your home can sometimes lead to pests e.g. ants, rats, mites and bedbugs.
It isn’t always clear who is responsible for dealing with pests. Your landlord will probably be responsible if the problem has happened because repairs are needed, for example fixing holes in the wall.
You might be responsible for dealing with the problem if it was caused by something you did, for example not disposing of rubbish properly.
Tips for avoiding rats:
Check if your local council provides a pest control service. Those that don’t should still be able to provide you with some advice. You can find contact information for your local council in the Local Support section below.
Further advice:
Citizens advice on pests and vermin
Shelter provide information about who is responsible for dealing with an infestation in your rented home and what you can do about it.
The National Pest Technicians Association and the British Pest Control Association can provide details of local pest control services
Shelter provides advice on housing, including problems with repairs.
The home is the most common place for young children to get injured. Children who live in rented, older or overcrowded homes are at higher risk of injury.
Everybody should have a safe place to live. It is a basic human right. However, we know that there are thousands of children across the UK who do not have this. You don’t have to be living on the street to be considered homeless. Some families live in temporary accommodation, with friends or sofa surf whilst others live in fear of losing their home.
If you are homeless or at risk of homelessness:
If the council agrees that you are eligible then it must offer you accommodation. This is likely to be temporary accommodation. If you turn down an offer of temporary accommodation, the council may refuse to offer you anything else. In general it is best to accept it and challenge it later, unless you are at risk of harm there.
Where can I get help?
If you are in immediate danger, dial 999 and speak to the police.
Childline - if you are a child in need of help, call for free on 0800 1111.
Centrepoint - Advice and support for young people in England aged 16-25. Call free on 0808 800 0661 (Monday-Friday, 9am-5pm).
Shelter - Support and advice if you are homeless, have nowhere to stay tonight, are worried about losing your home in the next 2 months or are at risk of harm. Call free on 0808 800 4444 (Monday-Friday, 8am-8pm and Saturday-Sunday 9am-5pm).
Citizens Advice - Get advice about housing, your homeless application and how to challenge the council’s homeless decision. Call the national advice line on 0800 144 8848.
Some organisations such as hospitals and social workers have a duty to refer anyone who is homeless or at risk of becoming homeless within the next 56 days.
Many families are finding it difficult to keep their home warm.
Living in a cold and damp home can lead to:
If you are spending a large amount of your household income on energy bills because you are on a low income or have a low energy efficient home you may qualify for benefits, grants and help offered by the government and energy suppliers.
If you’re living in social housing, contact your housing association or local authority in the first instance. If you’re renting privately or own your home, these services might be able to help:
If anyone in your household is receiving benefits speak to your energy supplier about help available. The Energy Company Obligation scheme supports energy efficiency improvements.
Energy Saving Trust and Simple Energy Advice (freephone: 0800 444202) have more information.
The warm home discount scheme is a one off discount of up to £140 off your energy bill over winter. Your energy supplier needs to participate in the scheme for you to get the discount. If you are on a low income you may qualify. Contact your energy supplier as soon as possible. There are a limited number of discounts each winter. Your energy supplier can tell you how to apply.
This is a government scheme which gives eligible people £25 for every 7 days the temperature is 0 degrees C or below between 1st November and 31st March. You may qualify if you receive:
If you qualify it should be paid automatically and does not effect your other benefits. You can check your eligibility using a benefit calculator.
Turn 2 Us is a national charity that helps people who are struggling financially.
Citizens Advice is a network of independent charities who offer free and confidential advice online, over the phone and in person.
British Gas Energy Trust offers energy grants to customers and non-customers. Visit the website or call them on 0121 348 7797
Simple ways to save water at home
MoneyHelper has advice on what to do if you are worried about your energy bills rising
It is important to have conversations with your partner, children and friends about money. MoneyHelper’s Talk Money series can help have those difficult conversations. It also has advice on teaching your children and teenagers about money.
Many people are already taking measures to reduce their bills at home.
Our keeping your home warm page has tips on reducing energy use and information on how you can get help. If you’re living in social housing, contact your housing association or local authority in the first instance. If you’re renting privately or own your home, take a look at our local resources as they may be able to help:
https://www.nenc-healthiertogether.nhs.uk/resources/information-on-local-healthcare-services/support-during-winter
Citizens advice has information on grants and benefits to help you pay for your energy bills.
MoneyHelper has information on what to do if you are worried about your energy bills rising.
There are simple ways to save water at home. You can also see if it would be cheaper to have a water meter using this calculator.
MoneySavingExpert website has guides and tools to help you get the best deal on your household bills.
Running a car is another large household expense. MoneyHelper has guidance on buying and running a care.
There are guides on buying car insurance.
Compare fuel prices in your area with this app.
There are tips available to try to reduce the cost of your supermarket shop from money saving expert and the video below.
Supermarket shopping comparison app could help.
The too good to go scheme allows you to buy food at cheaper prices before it goes to waste.
Food banks provide free emergency supplies of food. To visit a food bank you may need to contact Citizen's advice, local children's centre or your Health visitor for a foodbank voucher. Please see the links below for details about your local food bank.
These provide good quality pre owned school uniforms to local families for free or low cost.
These provide items for babies. You may need to ask your midwife or health visitor for a referral to the baby bank.
You may have items which you can sell online this video shows you how.
There is support for children who have free school meals during the school holidays:
Holiday activities and food programme 2023 - GOV.UK (www.gov.uk)
There are lots of sources of support for you and your family if you need help or advice about the cost of living this winter.
On this page you will find relevant information links to advice pages provided by your council by local authority area including:
Your local Citizens Advice can also be contacted directly if you want to speak to someone about any difficulties you may be having, see our local service list below.
Cost of Living Support - provides local information for Cumbrian residents on a range of helpful topics
Printable Cost of Living Support leaflet
Warm Spots – find your nearest Warm Spot, offering a warm, welcoming space for people to visit this winter if they need it. They are run by a range of different organisations including churches, village halls, local councils and libraries.
Food Banks : Cumbria County Council (cumbriasafeguardingchildren.co.uk)
Other sources of support in your area:
Citizens Advice Carlisle and Eden
Money advice – guidance and support for residents, including Warm Space venues
Food banks – find your nearest food bank
Other sources of support in your area:
Citizens Advice Darlington, Redcar and Cleveland
Help with your money – advice and guidance for residents
Warm Spaces - Warm Spaces are somewhere you can go to get warm, stay warm and enjoy a little company. In some you'll also be able to get refreshments.
Help with food costs – find your nearest food bank
Other sources of support in your area:
Help with the Cost of Living - Information and advice to help families and individuals, whether you're working or not
Warm Spaces Directory – Providing spaces with respect, dignity and warmth
Support with food - A directory of organisations and social movements that can help relieve pressure caused by rising living costs
Other sources of support in your area:
Hardship Advice and Support for Residents – what support is available and how to access it
Printable ‘Worrying About Money?’ leaflet
Printable ‘Hartlepool Discounted Food Services’ leaflet
Other sources of support in your area:
Cost of Living Support - This hub has information about what help you can get if you're in financial difficulty, and services which can support you
Warm Spaces Warm Welcome – map and list of warm spaces in Middlesbrough
Food banks – find your nearest food bank
Other sources of support in your area:
Cost of Living Support for Newcastle - If you’re struggling to manage you can access a range of advice and support so you can find the help you need
Printable ‘Help with the Cost of Living Crisis’ booklet
Winter Wellbeing Hubs - Across the city a network of winter wellbeing spaces can support you, providing not just warmth but a warm welcome and a place for coming together.
Food banks – find your nearest food bank
Other sources of support in your area:
North Tyneside Council
Cost of Living Support - find the support available from the Council, advice, and signposting to other relevant organisations, including support with food
Other sources of support in your area:
Citizens Advice North Tyneside
Northumberland Frontline - Frontline is a community project. It helps frontline workers and the public to quickly find details on local health and wellbeing services and to contact services through call back and referral options.
Northumberland County Council - Information for councillors - resources for supporting residents
Other sources of support in your area:
Citizens Advice Northumberland
Cost of Living Support - information and advice to help families and individuals, whether you're working or not
Warm Spaces - Information about where to find warm spaces and what they are offering
Food banks – information about food banks and where to find them
Other sources of support in your area:
Citizens Advice Darlington, Redcar and Cleveland
Cost of Living Support and Advice – Guidance and signposting for residents
Warm Spaces South Tyneside - Warm spaces are free public places where residents can go to get warm, save money on their heating costs, avoid social isolation, and receive support and advice
Food banks – find a local food bank
Other sources of support in your area:
Citizens Advice South Tyneside
Food insecurity and poverty - Stockton-on-Tees Borough Council
Other sources of support in your area:
Citizens Advice Stockton & District Advice & Information Service
Cost of Living Support Hub – help and advice for residents
Warm Spaces - Warm Spaces are free to use and will provide a warm welcome to all
Food support services – find your nearest food bank
Other sources of support in your area:
www.moneyhelper.org.uk/en/everyday-money/budgeting/budget-planner
www.moneyhelper.org.uk/en/money-troubles/way-forward/bill-prioritiser
helpforhouseholds.campaign.gov.uk/
National Energy Action - If you or someone you know can’t afford to heat their home then we’re here to help – we offer a range of advice and support both directly to people in need, and via frontline workers and other intermediaries.
Turn2Us - Turn2us is a national charity providing practical help to people who are struggling financially.
North East and North Cumbria Suicide Prevention Network – sources of support for cost of living, and signposting to help and advice on mental health and wellbeing
If you are at all worried about your child’s health and wellbeing over the winter months you can find lots of information about common childhood illnesses on this website, which will help you take the most appropriate action for their symptoms.
Illnesses in children affecting their chest and lungs, like asthma and bronchiolitis, can be made worse by cold temperatures and damp air so do seek help if keeping them warm is difficult for you to manage at home.
Acute kidney injury (AKI) is when the kidneys stop working over a short period of time – a few days or a few weeks. It is sometimes called acute kidney failure (AKF) or acute renal failure (ARF).
Learn the basics about food allergies, their symptoms and how they are diagnosed. And if you have itchy eyes, a sneezy nose, wheezy chest or queasy stomach, you might have an allergy: find out more…
Anaphylaxis (pronounced ana-fill-ax-is) is a severe and potentially life-threatening allergic reaction. Learn more about what you can do to avoid having an anaphylactic reaction or what to do if someone else if having a severe allergic reaction.
Arthritis doesn’t just affect the elderly. Find out more about conditions affecting the bones and joints of children and young people; to hear the experiences of a young person with arthritis, click here. The Centre for Adolescent Rheumatology and the Children’s Chronic Arthritis Association provide extremely useful information for young people.
Don’t let having asthma stop you living your life. Learn more about asthma and find ways to help you stay well.
Click here for videos on inhaler technique.
Brain tumours are quite complex - at present, over 130 different types of 'high grade'(cancerous) or 'low grade' (non-cancerous) brain tumours are known. Find key information about brain tumours in young people including symptoms, diagnosis and treatments, and read advice on living with, or caring someone with, a brain tumour.
7 young people are diagnosed with cancer every day in the UK. You don’t have to face cancer alone - find out about cancer types, treatments and living with cancer as a teen or young adult. This information has been written specifically for you and reviewed by other young people with cancer. Hear the stories of other young people with cancer.
Chronic fatigue syndrome (CFS) is a complicated disorder characterized by extreme fatigue that can't be explained by any underlying medical condition. The fatigue may worsen with physical or mental activity, but doesn't improve with rest.
For more information on CFS and the Specialist Chronic Fatigue (ME) Service for children and young people anywhere in the UK, please click here.
Chronic kidney disease (CKD) is a lifelong condition. The kidneys gradually stop working as well as they should. This usually happens over many years.
The Pain Toolkit is for people who live with persistent pain and Healthcare teams who support them. It helps people all over the world self manage persistent pain.
There are many young people in the UK who are born with a cleft lip or palate. Some of them have shared their stories about everything from school to surgery.
Growing up with coeliac disease, especially in your teenage years, can have its challenges, especially as you eat out more with friends. Don’t be embarrassed about having coeliac disease; it’s part of you and your friends will understand.
Cystic fibrosis(CF) is one of the UK's most common life-threatening inherited diseases. Cystic fibrosis is caused by a defective gene. As a result, the internal organs, especially the lungs and digestive system, become clogged with thick sticky mucus resulting in chronic infections and inflammation in the lungs and difficulty digesting food. Find out more…
Being a teenager is hard enough, without having Type 1 diabetes. Find out more about successfully living with Type 1 diabetes and getting through your teenage years. Listen to the experiences of young people with diabetes by clicking here. Or, to read a diabetes-inspired comic click here
‘Why do I have eczema?’ is a question asked by a lot of the young people with eczema. Find out more about eczema or listen to the experiences of other young people with eczema.
If you’re a teenager with epilepsy, you probably have all sorts of questions about how epilepsy could affect your life. For example, will you be able to go on holiday with friends, go to concerts and clubs and drink alcohol? Or maybe you have a friend, brother or sister who has epilepsy and you just want to understand more about it. Or you can listen to the experiences of a young person with epilepsy by clicking here. Young epilepsy provides great help and support.
Focal segmental glomerulosclerosis (FSGS) and IgM nephropathy cause nephrotic syndrome. This causes swelling in the body, especially in their face, legs and feet.
Glomerulonephritisis a group of conditions that cause inflammation (swelling) in the kidneys. Children with glomerulonephritis have blood and protein in their urine, and may have swelling in their body, especially in their face and legs. Find out more…
Haematuriameans there is blood in the urine (wee). If there is a lot of blood, the urine may be red or dark brown. In most children, haematuria is not serious. In some children, it is a sign that there is a problem with their kidney and these children may need special treatment. Find out more…
In haemolytic uraemic syndrome (HUS), the small blood vessels inside the kidneys are damaged. There are changes in the blood and the kidneys stop working properly.
By the time you are a teenager, you may already be used to living with a bleeding disorder. However not all people with bleeding disorders are diagnosed earlier on in life, and a bleeding disorder may be entirely new for you. The information here should be able to reassure you about your bleeding disorder, and let you get on with the enjoyment of being a teenager..
If you have a congenital heart condition, you might feel like you don't want to know every detail because it scares you. In fact you're not alone - many adults feel the same way. Find out more…
Henoch-Schönlein purpura (HSP) is a condition that affects different parts of the body. Tiny blood vessels in the body become inflamed or swollen.
It’s difficult being a young person with HIV but you’re not alone. Hear the experiences of other young people living with HIV. Find ways of accessing local support as well as the Body & Soul Beyond Boundaries programme.
Click here to watch a video from the BBC called HIV Positive: Seriously, you can't catch it from kissing.
If you’re a teenager or young adult affected by hydrocephalus, it’s important to remember that you’re not alone. You’ll find useful information to help you overcome the different challenges you may face.
Hypertension means that your blood pressure is too high. In some children, hypertension can be a serious condition. It can increase the risk of getting other diseases, especially if the hypertension continues into their adult years. Find out more…
Crohn’s Disease and Ulcerative Colitis are the two main forms of Inflammatory Bowel Disease, affecting more than 300,000 people in the UK. Yet it is largely a hidden disease, and one that causes stigma, fear and isolation – it’s thought that many people with the condition go undiagnosed and suffer in silence. It doesn’t have to be like this. Learn more….
Don’t let a medical condition change your life. Change the way you deal with it – by living as best you can with the security of a Medi band or Medic alert medical ID bracelet or wristband.
Climb is the leading patient organisation for Inherited Metabolic Disorders, supporting thousands of families worldwide.
Mitochondrial Disease is a chronic, genetic disorder that can be inherited in a number of ways. Because there are many forms of mitochondrial disease and therefore Mitochondrial disease presents very differently from individual to individual.
When a person has Mitochondrial Disease the mitochondria in the cells are not producing enough energy. Sometimes they are not very efficient or they do not work at all. Depending on which Mitochondria are affected will depend on which organs are affected.
Activities like running, swimming, cycling or even simple ones likes walking or breathing can be difficult or completely impossible if you are suffering with Mitochondrial Diseases.
For help and for more information, visit the Abel Foundation website by clicking here.
Bladder problems are not a subject that is openly discussed, hence there is a general lack of public knowledge on what it is like to have Mitrofanoff. Mitrofanoff Support offers emotional support and reassurance to anyone who may be about to have, or already has a Mitrofanoff and the people closest to them.
A multicystic dysplastic kidney (MCDK) is a kidney that has not developed normally in the womb. Instead of a working kidney, there is a bundle of cysts, which are like sacs filled with liquid. Find out more…
Living with a neuromuscular condition can be a steep learning curve, but support is available. Find out more…
In nephrotic syndrome, the kidneys leak too much protein into the urine, leading to a drop in the levels of protein in the blood. This causes swelling in the body, especially in the face, legs and feet. Find out more… About half of children with steroid-sensitive nephrotic syndrome (SSNS) have frequent relapses. This means that although the nephrotic syndrome gets better with steroids, it keeps coming back in a short space of time. Learn more about frequently relapsing nephrotic syndrome.
Neurofibromatosis type 1 is a condition that causes lumps called neurofibromas to grow on the covering of nerves. Although doctors sometimes call the lumps tumours, they are not cancer. This information sheets offers you some facts and advice to help you.
PIGN causes inflammation (swelling) in the kidneys. Young people with PIGN have blood and protein in their urine, and may have swelling in their body, especially around their face and legs. Find out more…
If you are a young person with a primary immunodeficiency, there are probably loads of questions you’d like to know the answers to, things you maybe feel a bit embarrassed to ask about or you simply don’t know who to ask. Learn more here…
Proteinuria means there is an abnormal amount of protein in the urine (wee). Normally there is very little protein that is lost in the urine. Find out more…
Renal dysplasia (or kidney dysplasia) means that a kidney does not fully develop in the womb.The affected kidney does not have normal function – which means that it does not work as well as a normal kidney. It is usually smaller than usual, and may have some cysts, which are like sacs filled with liquid. Find out more…
Renal hypoplasia (or kidney hypoplasia) means that part of a kidney does not fully develop in the womb. The kidney may only be slightly smaller than usual or it may be tiny. Because of its size, it may not work as well as a normal-sized kidney. Find out more…
Advice on what you can do if you have scoliosis or if you have just been diagnosed with it. Find out more…
Advice for young people living with sickle cell disease. You are not alone. Click here for more information.
Spina bifida literally means ‘split spine’. A fault in the development of the spinal cord and surrounding bones (vertebrae) leaves a gap or split in the spine. The spinal cord has not formed properly, and may also be damaged. Find out more…
Syncope (pronounced sin-co-pee) is a medical term for a blackout that is caused by a sudden lack of blood supply to the brain. Reflex syncope is one of the most common forms of syncope. Find out more…
Thalassaemia is a complex condition affecting the blood that requires constant monitoring and treatment. However, it is no longer just a disease of childhood; with our current level of knowledge, of treatment, of support and care there is no reason for a young person with thalassaemia to not reach their full potential.
An estimated 1 million people worldwide have TSC. Some will be diagnosed with TSC very early in life whilst others may not be diagnosed until later childhood, adolescence or adulthood. Find out more…
A urinary tract infection (UTI) is a common infection that may cause you pain when you pee. Sometimes it can result in a kidney infection. Find out more…
Von Willebrand disease is the most common type of bleeding disorder: it’s estimated that around 1% of the world population may be affected. It affects the blood’s ability to clot and can cause symptoms such as easy bruising, nosebleeds, and heavy periods. It may also be hard to stop bleeding after injury or surgery. Find out more…